Burnout Syndrome and Job Satisfaction in prison officials of Arica-Chile

Authors

  • Percy L. Alvarez-Cabrera Universidad Santo Tomás Arica
  • Fernando Chacón-Fuertes Universidad Complutense de Madrid https://orcid.org/0000-0002-6000-0366
  • Esteban Sanchez-Moreno Universidad Complutense de Madrid

Keywords:

Burnout, correctional officers, work satisfaction, prison officers

Abstract

The present study analyzes the burn-out syndrome or Burnouty Satisfaction syndrome in prison officials. The population is made up of all prison officials in the Arica and Parinacota Region (N = 334). Of these, 44 did not participate in the study (medical leave, vacation or special permission, ongoing transfer or similar). The final number of participants was 290 participants. The instruments used were the Maslach Burnout Inventory (MBI-HSS) and Labor Satisfaction Questionnaire S20 / 23. The results show that the officials burned by their work feel as satisfied as those not burned or without SBO. On the other hand, participants who have high levels of job satisfaction in their work, are more personally accomplished, unlike those with low satisfaction, because they are more emotionally exhausted and depersonalized with their work. Prison officers who are more satisfied than formal general, that is, greater intrinsic satisfaction and supervision, are less burned.

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Author Biographies

Percy L. Alvarez-Cabrera, Universidad Santo Tomás Arica

Magister Percy L. Alvarez Cabrera, , Escuela de psicología, 18 de septiembre #1191, Arica-Chile.

Fernando Chacón-Fuertes, Universidad Complutense de Madrid

Es psicólogo UCM Madrid-España, Doctor en psicología UCM Madrid-España, Profesor Titular departamento de Psicologia social, Facultad de psicologíaUCM Madrid-España.

Esteban Sanchez-Moreno, Universidad Complutense de Madrid

Esteban Sanchez-Moreno, Sociólogo UCM Madrid-España, Doctor en sociología UCM Madrid-España, Profesor Titular, Departamento de Sociología V, Facultad de Trabajo Social de Universidad Complutense de Madrid.

Published

2019-03-31

How to Cite

Alvarez-Cabrera, P. L., Chacón-Fuertes, F., & Sanchez-Moreno, E. (2019). Burnout Syndrome and Job Satisfaction in prison officials of Arica-Chile. Revista AJAYU, 17(1), 51–76. Retrieved from https://ajayu.ucb.edu.bo/a/article/view/15

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